Questions about the product, your account, sign-in, features, or general support.
For eligible transactions, payment processing and certain subscription-related actions may be handled through Stripe-hosted tools. For product-side billing questions or account access issues, contact us here.
Requests concerning access, deletion, correction, objections, or privacy questions related to your use of Acetate.
We aim to respond to support, legal, and privacy inquiries within 7 days.
Acetate offers subscription-based access to its service. Users can manage or cancel their subscription from their account settings or through the payment management tools made available for eligible transactions.
For eligible transactions, payments are processed through Stripe Managed Payments. In such cases, Stripe acts as merchant of record and may handle payment processing, transaction taxes, and certain transaction-level refund or dispute processes.
Acetate has not published a separate Data Protection Officer contact for this service. For all privacy and personal data matters, please contact support@acetate.studio.
Our legal documents are available at the following pages:
Subscription pricing, trial terms, automatic renewal, and cancellation rules are described in the Subscription Terms and are shown during checkout.